Terms & Conditions
All our customers, kindly check through your order and ensure that the item(s) you purchased, size, quantity, and colour are accurate prior to checking out, as we will not be able to change your orders once it has been processed. However you can cancel your order up to 3 hours from the time of purchase. For further details on cancellation visit Shipping & Cancellation page.
My Apparel Zoo is unable to make any amendment or combine orders which were separately made once they have been confirmed online. Please ensure that the correct address, size and colours have been selected prior to making payment.
All reasonable efforts to deliver your order will be made by My Apparel Zoo. However, customers are responsible to have someone at the delivery address to receive and acknowledge receipt of delivery.
My Apparel Zoo shall not be responsible for deliveries being received by any unauthorized persons. Any cost for re-delivery will be passed to the customer if the delivery address is unattended at the time of delivery.
If for any reason My Apparel Zoo is unable to dispatch goods within 14 days from date of order, My Apparel Zoo will contact the customer and advise the expected dispatch date. Should this be unsuitable to the customer, My Apparel Zoo will offer either a full refund of the monies paid or suggest an alternative product.
My Apparel Zoo to the best of their ability will ensure that shipping information, product price(s), product description(s) and other information on this site is correct. However, My Apparel Zoo cannot guarantee the accuracy of the information.